Researcher Documentation

Welcome to the researcherdocs developer hub. You'll find comprehensive guides and documentation to help you start working with researcherdocs as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Verifying Your Identity

In order to qualify for consideration for some private programs, you may consider having your identity verified. You can upload a copy of your approved identification document and take a well-lit photo of your face via the embedded portal for Netverify, a third-party provider we use to perform the identity check.

Please note:

Bugcrowd does not store any confidential or personal information about you on our servers. We only note that you have verified your identify and list the country you were verified in.

Verification Attempts:

You have 2 attempts to verify your identity.

Step 1: Have Your Identification Document Available

Netverify recognizes most passports, identity cards, or driver's licenses as valid options that you can use as your identification document. The list of approved documents is at NetVerify's discretion and all licenses or IDs should be a plastic card to be recognized by their system.

Step 2: Go to Your Account Settings

Log in to Bugcrowd and go to your account settings.

Click the Identity Verification tab.

Step 3: Start the Verification Process

Click the Start Identity Verification button to begin the identification process.

You will be redirected to Netverify. Click the Start verification button to begin the verification process through Netverify.

Step 4: Select Your Country of Citizenship

Enter your document's issuing country in the field below. If the Netverify supports the country, you will see a list of ID types.

Choose the ID type you want to use to verify your identity.

Step 5: Take a Photo of Your Document

Netverify allows you to choose between uploading a scan of your document or taking a picture with your computer's webcam. We strongly advise you to take well-lit pictures and ensure that your document is CLEARLY legible. Your document and photo on your document are used to process part two of the verification - if it isn't clear, verification will fail.

Follow the instructions on the screen for the option that you choose.

Step 6: Upload a Photo of the Front of your Document

Follow the instructions on the screen for the option that you choose.

Step 7: Take a photo of the Back of your document (if applicable)

Follow the instructions on the screen for the option that you choose.
Note: if you chose to verify using your passport, you will skip directly to the next step.

Step 8: Upload a Photo of Your Face

Follow the instructions on the screen for the option that you choose.

Only take a photo of yourself with your webcam for this step!

While Netverify's system allows you to upload a photo for this step, it ALWAYS fails the authorization. Save yourself the headache and just take a selfie!

You have two attempts to verify your identity. If you have any problems or have used your attempts, please contact support@bugcrowd.com.

Step 9: Finish the Verification Process

When your upload finishes, you'll be redirected to Bugcrowd. It may take a few minutes for your identification to process, but when it completes, you be sent an email from support@bugcrowd.com confirming your successful identity verification and "Completed" will be shown as the status next to your verification attempt in your Bugcrowd researcher profile under Identity Verification.

If you have another nationality you would like to verify, click on the Verify Another Identity button. We recommend that you verify yourself for each nationality you belong to by going through the same verification process steps again.

Warning

You have two attempts to verify your identity. If you have any problems or have used your two attempts, please contact support@bugcrowd.com.